Privacy Policy

Last updated: August 26, 2026

This policy covers the WAIVR mobile app (iOS and Android) and the waivr.ai website, operated by waivr.ai. Contact: support@tm.waivr.ai.

The short version

• WAIVR is built offline-first. Maps, routing, search and voice run on your phone. Your GPS trace is processed on the device, not streamed to us.
• We store what your account needs: your email, username, rider name, vehicles, crews, and the rides you record.
• Voice features process audio on the device. We never receive recordings.
• No ads, no ad trackers, no sale of your data, no third-party analytics SDKs in the app.

What the app collects

Account data (stored on our servers)

• Email address — used to sign in with one-time codes and for account-related messages.
• Username — your public handle, visible to other riders.
• Rider name (callsign) — the name the app speaks and shows.
• Garage — the vehicles you add (make, model, year).
• Crews — the groups you create or join, and your membership in them.
• Rides — rides you record sync to your account: the track, distance, duration and riding statistics. They are private to your account.

Data that stays on your phone

• Location — the app uses GPS to navigate, including in the background during a ride. Position data is processed on the device. It is not streamed to our servers; only the rides you record are synced, as described above.
• Motion sensors — used to compute riding statistics such as lean angle. Processed on the device.
• Voice — speech recognition and the app's spoken voice run on the device. Audio never leaves your phone.
• Maps and search data — downloaded to your phone so the app works offline.

Requests our servers see

• Place search — when you search online, your query is sent to our servers, which use Amazon Location Service (AWS) to return results.
• Weather — the app requests the forecast for your area directly from MET Norway (api.met.no), a free public weather service. Only coordinates are sent, no account information.
• Downloads — when the app downloads maps and other offline data, our servers see the standard technical details of the request (such as IP address), used only to serve and secure the download.

Music control

If you connect Spotify or Apple Music, WAIVR only sends playback commands (play, pause, skip) to the music app on your phone. Your music account, listening history and audio never pass through WAIVR or our servers.

What the website collects

• Waitlist and newsletter — if you sign up, we store your email with a double opt-in confirmation. Every email includes an unsubscribe link.
• Visit statistics — the site records anonymous visit events (a random visitor identifier, the page viewed, approximate location at country/city level, and the campaign link that brought you here). This is not linked to an app account.
• Local preferences — your language and theme choices are kept in your browser's local storage. The site sets no advertising cookies.

Where data is stored

Our servers run on Amazon Web Services in the European Union (Ireland, eu-west-1). Data is encrypted in transit. Sign-in codes and account emails are delivered through AWS services.

Retention and deletion

Account data is kept while your account exists. You can delete your account from inside the app, or by emailing support@tm.waivr.ai from your account's email address — see how to delete your account. Deletion removes your account data and synced rides from our servers. Data on your phone is removed by uninstalling the app.

Your rights

If you are in the EU/EEA or the UK, you have the right to access, correct, export and delete your personal data, to object to or restrict its processing, and to lodge a complaint with your data protection authority. To exercise any of these rights, email support@tm.waivr.ai.

Legal bases

We process account data to provide the service you signed up for (performance of contract), visit statistics and service security out of legitimate interest, and waitlist/newsletter emails on your consent, which you can withdraw at any time.

Children

WAIVR is not directed at children and is intended for users of legal riding age. We do not knowingly collect data from children.

What we never do

• No selling or renting of personal data.
• No advertising networks or cross-app tracking.
• No uploading of your voice audio.
• No collection beyond what this policy describes.

Changes

If this policy changes, the new version is published on this page with an updated date. Material changes are announced in the app.

Contact

waivr.ai — support@tm.waivr.ai